Here are a few of our frequently asked questions and some hopefully helpful answers:
How do you pick the music for our film? Answer: We ask for creative freedom to choose the songs that best fit your wedding from several professional music licensing databases including musicbed.com and soundstripe.com. This way you get a curated wedding film with carefully chosen music, and nobody gets in trouble for copyright infringement. lol We often spend hours and even days searching for just the right songs to carry the emotions and love of your film, and just the right song to break it down into a crazy danceparty! You won’t even notice a song change half the time and most of our song choices are always in the same key to create seamless transitions, so you can spend more time immersed in your story and less time wondering why the songs sound like they clash.
How do you deliver our film and other video content? Answer: We deliver everything digitally other than raw footage which we mail on a harddrive. You will receive a link to download your film directly to a laptop or desktop and from there you can save it or send it or post it wherever you like. We highly recommend that you save your film to one or more places the moment that you receive it.
How long until we receive our film? We have a delivery guarantee of 90 business days from your wedding. Even though we say 90 business days, it oftentimes is significantly shorter, with our average being about 2 months. It really depends on the time of year, and whether your wedding is in peak wedding season or not. We never sacrifice quality for speed.
How do you make our film so curated to our personalities, style and lovestory? Answer: We like to think that the moment you book us, we are now lifelong friends! We always facetime our couples before wedding day to say hello and go over the details of the wedding together. We listen to your love story, and ask questions like “what are the pieces of your wedding that are super important for us to capture such as wearing a grandmothers wedding ring, or custom crafted goodies” etc. This all helps us to mentally piece together your film, and tune into the parts of your day that best express you and your unique love story. From choosing music, to selecting clips of love letters, to blending in just the perfect amount of candid silliness, we craft our films to best represent you. We still keep up with many of our past couples, and are always down to hang if you’re in town!
We are eloping, can we still have a film? Answer: YES! We love filming elopements and intimate weddings. Please reach out and let us know your wedding plans!
Do we have the rights to our film? Answer: Yes, You have full rights to your film and can post, share, publish wherever and whenever you want! We only ask that we have permission to share your film on our social media and website.
If we have not answered your question, please reach out through our contact page and let us know! We are so looking forward to hearing from you!